LabiKnow

A powerful knowledge base solution and beautiful support widget to reduce support tickets and scale your business.

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Lifetime Deal

$49 one-time $2388/year

Good help is hard to find these days. You have some FAQ docs on one page, a support page, video tutorials on YouTube, and an updates page hidden somewhere on your website.

Not the best experience. These scattered help resources cause confused customers and more support tickets and work for you.

With LabiKnow you can create a fully streamlined support experience in a single platform.

Build a customizable knowledge base, embeddable help widget, and a changelog in one platform.

The tool will help you effortlessly onboard customers, keep them engaged and updated, without having to spend hours on support.

TL;DR

Onboard, support & update your customers in the all-in-one support suite.
Build a beautiful support widget to convert more leads and get happier customers.
Push product updates, your changelog, and other news to the widget.
Build a powerful knowledge base and reduce support workload.

Build a beautiful knowledge base in minutes

Design a beautiful knowledge base, create onboarding guides and articles that answer your customer’s most asked questions.

You can create a dedicated Help Center page with no coding. Customize the help center page to match your brand identity with simple editing tools.

Create help center articles with our easy to use online editor. Use the rich-text editor to create help center articles in seconds.

Add images, videos, texts, and much more.

Automate repetitive questions inside a beautiful support widget

The help widget combines your knowledge base, contact support form and announcements feed which makes it the ultimate customer support app.

Simply customize the help widget and add it to your website.

You can significantly reduce the number of incoming repetitive requests with the help widget. Customers can search for answers in the help center first before contacting you.

Deliver updates or your changelog directly in the support widget

Want to deliver updates, news, announcements, or your product changelog? You can easily do this directly in the notification center.

Keep your users in the loop with all the updates, changes, upcoming events, bugs, fixes, and much more!

You can create interactive, visual announcements with LabiKnow editor tools, like video, photo, buttons, and more.

Use the announcements feed for unlimited purposes:

  • for publishing release notes
  • for user announcements
  • for changelog
  • for NPS surveys
  • for improvement updates
  • for downtime and maintenance updates
  • for updates on bug fixes
  • for new feature updates

You can get instant feedback from website visitors to your announcements and updates. That way you will get insights on how they are handling the news, so you can take proper actions right away.

Advanced analytics to improve your articles and widget to reduce the number of questions by up to 80%

Track all the searches performed by the end-users. You will be able to track:

  • Article Total Views
  • Article Unique Views
  • Views per visit
  • Top Articles
  • Top Searches
  • Failed Searches

If there is a failed search, it will be displayed in the dashboard. So if you see many failed searches on similar topics (keywords), you can go ahead and create a designated article to cover the topic.

LabiKnow Agency Plan Lifetime Subscription

  • Lifetime access to LabiKnow Agency Plan
  • Customer support portal
  • Beautiful support widget
  • Embed knowledge base, contact form & newsfeed in the widget
  • Customizable knowledge base website
  • Support contact form
  • Email forwarding
  • Newsfeed
  • Add 30 brands & websites
  • Build 30 help widgets
  • Build 30 knowledge base websites
  • 30 custom domains (CNAME)
  • Unlimited users/month per site
  • Add 30 users
  • No LabiKnow branding
  • Advanced analytics & reporting
  • Support included
  • All future updates included
  • 30-day Money Back Guarantee

$249 95% off

Add to Cart

LabiKnow Growth Plan Lifetime Subscription

  • Lifetime access to LabiKnow Growth Plan
  • Customer support portal
  • Beautiful support widget
  • Embed knowledge base, contact form & newsfeed in the widget
  • Customizable knowledge base website
  • Support contact form
  • Email forwarding
  • Newsfeed
  • Add 10 brands & websites
  • Build 10 help widgets
  • Build 10 knowledge base websites
  • 10 custom domains (CNAME)
  • 100,000 users/month per site
  • Add 10 users
  • No LabiKnow branding
  • Advanced analytics & reporting
  • Support included
  • All future updates included
  • 30-day Money Back Guarantee

$99 95% off

Add to Cart

LabiKnow Growth Plan Lifetime Subscription

  • Lifetime access to LabiKnow Growth Plan
  • Customer support portal
  • Beautiful support widget
  • Embed knowledge base, contact form & newsfeed in the widget
  • Customizable knowledge base website
  • Support contact form
  • Email forwarding
  • Newsfeed
  • Add 1 brands & websites
  • Build 1 help widgets
  • Build 1 knowledge base websites
  • 1 custom domains (CNAME)
  • 50,000 users/month per site
  • Add 1 user
  • No LabiKnow branding
  • Advanced analytics & reporting
  • Support included
  • All future updates included
  • 30-day Money Back Guarantee

$49 95% off

Add to Cart

How can I activate the deal?

After purchasing you will get a unique activation code in your mailbox. Simply sign-up and your deal is activated!

What if I’m not 100% satisfied?

We offer a hassle-free 30-day money back guarantee, just drop us a message and we will make sure to process the refund as soon as possible.

Will I get access to future updates?

Yes, you will get access to all future updates, templates and integrations.

Where can I find more information on LabiKnow?

Feel free to check their website for more information on the product.

Where can I find a public roadmap?

Go to their homepage and open the LabiKnow widget in the bottom-left corner of your screen. Click the ‘News’ section and you can find the roadmap there.

Founder’s Note

Hi all,

This is Aleks, founder of LabiKnow. We know how time consuming and challenging supporting customers can be. Answering questions fast and keeping your customers up to date is key.

This is why we built LabiKnow. An all-in-one support suite to help in providing an excellent support experience in a beautiful widget, while reducing the support workload.

Looking forward to hearing your feedback!

Aleks BochkovFounder of LabiKnow


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25 Comments

  • Hey Lionel,

    Thanks for your question. Yes! LabiKnow is fully GDPR compliant. You can find the details on that here: https://labioffice.com/gdpr

    Hope that helps 🙂

  • Hi Alec,

    Thanks for your question. There is no Appdrag integration available yet, however, feel free to add it as a feature request for future developments 🙂

    – Tom

  • Aleks says:

    Hi Alec,
    Yes, we can definitely look into it.

    In the meantime, Help Widget can be added to the Appdrag with a simple script that you can add to a web page.

    Let me know if this helps.

    Happy Holiday!
    Best,
    Aleks

  • Aleks says:

    Hi Steven,

    Can you please specify if you need 1 helpdesk for 1 brand in multiple languages? Or 3 separate knowledge bases etc?

    Best,
    Aleks
    LabiKnow

  • Sylvain says:

    Hello, do the lifetimes plans include integrations with Zapier?

    • Aleks says:

      Hi Sylvain,
      Yes, both Zapier and Integrately. As well as we can consider custom integrations. You can get in touch with our support team at [email protected] for more details.
      Best,
      Aleks

  • Andrew says:

    You can take into consideration the integration of (Pabbly Connect) an alternative to Zapier. https://www.pabbly.com/connect/

    • Aleks says:

      Hi Andrew,

      We have Pabbly integration in our backlog. Not ETA as of now. I will keep you posted.

      Thanks,
      Aleks
      LabiKnow

  • Anwar sadat says:

    Wow! This is really a great tool. Every web designer should buy it.

  • DD says:

    GDPR question

    Can I turn off the cookies on the knowledge base and the help widgets?

    Thanks

    • Aleks says:

      Hey DD,

      There is no option to turn that off at the moment. But we will certainly add this as suggestion to our backlog.

      Let me know if you have any other questions.
      Aleks
      LabiKnow

  • DARYL says:

    Can a knowledgebase and widget be private so only my clients have access? Can I require them to login or something like that?

  • Aristides Figueroa says:

    Hi!

    I believe your team is running 3 products: Labiknow, Labidesk and Labiblog.

    I will describe an scenario that is the base for my concern/question. I will try to describe as best as possible in a respectful manner (considering English is not my first language). Therefore I hope my question is not missinterpretated or turns to be offensive:

    I know that running an startup is challenging and it is not uncommon that founders pivot or simply decide to go the winner product (to reduce distractions). In this case, I wonder what will happens with the users of Labiknow if you decide to pursue one of the other 2 projects you are developing i.e. Labiblog or Labidesk and abandoning Labiknow.

    Looking forward for your comments,

    BR,

    A

    • Aleks says:

      Hi Aristides,

      Thank you for your question and reasonable points. We hear these concerns. However, we are more than just these three products you mentioned. As a part of LabiOffice Suite a lot more tools are coming and we intend to support them all equally well and update and upgrade them accordingly. Our vision for these products is very extensive.

      To answer your question in short: we will not be abandoning any of the above mentioned projects.

      Aleks

  • Mario Marquez says:

    Hi, if I get the Agency Plan, can I use it for my clients? Can I add them as admin users on their own knowledge base only? I do not want them to have access to other domains knowledge bases or widgets.

    Thank you

    • Aleks says:

      Hi Mario,

      Yes, you can add them as super admin and then remove yourself completely from the workspace (project).

      Let me know if this helps.
      Aleks

  • Yig says:

    Hi,

    Is there multilanguage support for this product?

    thanks

  • James says:

    How is “Users per month” calculated? Ie are they otherwise “unique tickets per month”? Do tickets get “closed” or are they simply email? And does the enquirers contact info remain somewhere (count as a user) or can be deleted (automatically?) when a ticket is resolved? AND “add 1 user” or “10 users” (depending on plan) means what exactly? If tickets are emails, and a small team use a shared inbox.. thanks.

    • Hi James,

      Thanks for your question. Users per month are the number of visitors per month. The adding of users is the number of team members you can add to your Labiknow admin. Hope that helps 🙂

      • James says:

        Hi, thanks. That concerns me a lot, and I do want to purchase.. raises the question “what happens after X number of (I guess unique IP) visitors have landed”? Just my opinion here but support (help pages) just shouldn’t have an expiry, full stop. Our use case is a small team with an omni-channel (shared) support platform and we’re looking for a (or to create a) “self-help” resource to reduce questions (common options) although this seems more all-in-one (efficient).. re the (example) one user / admin – do you mean “to add/edit whats in Labiknow” where a small team could essentially share the one login? Thanks.

        • Aleks says:

          Hi James,
          My name is Aleks, I’m co founder of LabiKnow.
          When help center runs out of their quota a message will appear on the help center to contact your support team, but the help articles will not be accessible. If you are planning to have lots of visitors you can opt in for a higher tier with higher limits.

          Regarding agents (admins) – yes, you can totally have just one person to add and edit help articles or share the same login info within your team, if that’s comfortable for your business processes.

          Would be happy to answer any of your questions. And looking forward to seeing you on board.
          Regards,
          Aleks

          • James says:

            Hi Aleks, thanks for your response. Issue is gauging visitors, hard to know how many would visit. The intro plan is fine for us except for this. If we took it and later found out we needed this number increased, what options would be available to us? Thank you. James.

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