Know Exactly What Your Users Want and do on your website To Skyrocket Your Conversion Rates
LiveSession is an analytics software which allows to easily search, segment, and replay high-quality session replays. It records user’s activities on the website (mouse movements, clicks, taps, scrolls, keystrokes, changes, hovers) and let you search through those to find out actionable insights. Companies use it to debug web applications faster, provide customers with support and improve website conversion rate.
Advanced Filtering and Segmentation
Find customer recordings based on the user’s characteristic, technology or interactions. You can search sessions by visited URLs, UTMs, referrers, device type, system version, username, email, custom properties, clicks, error & rage clicks, and a number of clicks. Save filters to segments and use it everyday to check how your users are doing.
Customers Identification & custom data
You can add almost any information about your user to LiveSession and then filter session replays using custom data. People use it to mark their customer’s subscription type, identify specific users, and add ID from different software.
Customer’s Error and Frustration Tracking
LiveSession detects moments when your customers experience errors or frustration moments, like rage clicks and 404 errors, with your website or application.
Fully Integrated With The platforms you use
LiveSessions works with Google Analytics, Intercom, Segment, LiveChat, HelpScout, Drift, Olark, Zendesk Chat, Crisp, Wix, BigCommerce, Google Tag Manager, Wordpress, Shopify
Simply add one script to your website(s) and you can immediately use LiveSession!
What’s included in the LiveSession 12-month deal?
Save 92% and pay $49 for a 12-month license for LiveSession
Can I purchase more deals to get access for more sessions, recordings and websites?
Yes, you can purchase up to 4 deals:
- If you purchase 2 deals you will get 12-month access for 10.000 recorded sessions, unlimited websites, unlimited users.
- If you purchase 3 deals you will get 12-month access for 15.000 recorded sessions, unlimited websites, unlimited users.
- If you purchase 4 deals you will get 12-month access for 20.000 recorded sessions, unlimited websites, unlimited users.
How is LiveSession different than HotJar, Inspectlet, etc.?
LiveSession is a qualitative analytics software which focuses on the quality of session replay.
Here’s some difference:
- We are indexing all data. You can for e.g. easily find sessions where people clicked on the signup button, came to your site with UTM or performed several interactions.
- Segmentation. You can use more than 25 filters to build segments and watch only sessions that matter for you.
- Custom parameters & User identification. You can extend sessions with information about the user and add any custom data which can be used to filter your sessions.
- Error & Frustration detecting. LiveSession helps to find a moment when your users struggle with frustration (Rage Clicks) or perform an action which causes an error (Error Clicks).
- We are focused on Single Page Applications. No matter if you’re using React, Vue or Angular, LiveSession works with these technologies.
- LiveSession saves your website resources for playback purpose, so If you change your page, recordings will still work.
You can read more about features here
How does LiveSession define sessions?
We define session in the same way how Google Analytics does. A session lasts until there are 30 minutes of inactivity.
Can I see LiveSession demo?
You can even test it! Sign up, and start using LiveSession. Codes you can be applied later.
What if I need more sessions in the future?
For everyone who will decide in the future to upgrade to monthly subscription plans, LiveSession will be offering lifetime discounts.
What features are included?
All features are included: Custom parameters, segments, and top users with up to 1-month data retention.
Will I get access to future updates of LiveSession?
Yes, you will get access to most of the future updates and integrations
How do I activate the deal?
After purchasing you will get a unique license code in your mailbox. Simply sign-up and add your license code directly in your account and your license is activated!
What if I’m not 100% satisfied?
No worries: We offer a hassle-free 30-day Credit Back Guarantee!
Bummer, if it is LTD, I would jump on it. I honestly don’t need it at the moment, which is why I always try to buy LTD
I have 3 questions.
question
#1. when we buy 4 deals , are we still getting lifetime deal?
#2. Are we able to give separate accounts to clients like an agency, so they can watch videos for their assigned site only?
#3. can we white label this site so our clients see our company logo when they login to view their data and watch their videos?
Hi Jeremy
1. LTD deal has ended. We are offering annual deals.
2. You can add user’s accounts for your clients, but there is no assignation to a single site only.
3. No white label option right now.
Is it still possible to grab 8 codes for 10K LTD?
Hi Octavio,
Thanks a lot for your message. Unfortunately, the lifetime licenses have sold out. For now we only have annual licenses available for LiveSession.
Sorry for any inconvenience!
Thanks again.
– Tom
Please start the LTD again.
Can you make a new LTD with 7.5K Monthly Sessions for $99?
There are many users requested for LTD, please please please start again.
Data retention can be of one month. I think most of the people will not have any issue in it.
THANKS IN ADVANCE.
Hi , I purchased the LTD is possible to retain the data for 2 -3 months ? BTW i like the tool and I’m looking forward for the future updates as well .
Hi Joffre,
For LTD, data retention is one month.
What end date to apply redeme code on my account if i buy 4 stacks to unlock lifetime subscription?
There is no end date. You can apply them at any time.
If I redeem 3 stack first, I have 365 days use it with 20.000 session for 3 website. But stil the day at 340, I begin apply the 4th stack to make account in lifetime deal status supscription?
If you wish to redeem LTD you have to apply all codes in 7 days from applying the first one.
If you buy codes and you don’t redeem them yet, there is no expiration date.
I’m noted. Thanks Kamil.
If you’re on the fence about buying this LiveSession deal, please read on.
I have spent thousands of dollars over the years on various software deals through at least four such deal sites. A handful of purchases alone have proven to be worth the money that I’ve spent on all deals. I bought and stacked 8 codes of LiveSession a few days ago. Just a day into enabling the script and using the software, indications are that LiveSession will be another such money-well-spent deal.
It’s not about the product itself, which seems to be well put together and does a good job, even if currently lacks several features that I have come to expect, having tested and used four session replay software products (including a year-long license of one of them) in recent years. It’s more for the responsiveness of the people behind the product. Following a long support chat session with the founder yesterday, it’s heartening to see that they have acted already on at least one of the product improvement suggestions that I had shared. That to me is a sign of a good bet on an LTD deal!
Of course, YMMV. But here’s the interesting thing about karma: It comes into play when you least expect it! Case in point: The patient unsolicited feedback that I shared yesterday, suggestion after suggestion, has resulted in LiveSession’s enabling a new widget that I see adding value to my own site, and I’m taking steps already to set it up. It’s what prompted me to write this unsolicited note. #GoodKarma
Hi SAK,
Thanks, I appreciate it very much! I’m glad I could help.
Hi everyone!
I’m pleased about how many people bought LiveSession so far, an interest which that offer gets, and lots of questions on our live chat, email and here in comments. I decided to make a summary of frequent questions with answers:
1. How is LiveSession different than HotJar, Inspectlet, etc.?
LiveSession is a qualitative analytics software which focuses on the quality of session replay.
Here’s some difference:
* We are indexing all data. You can for e.g. easily find sessions where people clicked on the signup button, came to your site with UTM or performed several interactions.
* Segmentation. You can use more than 25 filters to build segments and watch only sessions that matter for you.
* Custom parameters & User identification. You can extend sessions with information about the user and add any custom data which can be used to filter your sessions.
* Error & Frustration detecting. LiveSesson helps to find a moment when your users struggle with frustration (Rage Clicks) or perform an action which causes an error (Error Clicks).
* We are focused on Single Page Applications. No matter if you’re using React, Vue or Angular, LiveSession works with these technologies.
* LiveSession saves your website resources for playback purpose, so If you change your page, recordings will still work.
You can read more about features here: https://livesession.io/features/
2. Can I see LiveSession demo?
You can even test it! Sign up, and start using LiveSession. Codes you can be applied later.
3. How LiveSession define session?
We define session in the same way how Google Analytics does. A session lasts until there are 30 minutes of inactivity.
4. Is dealify offer contains micro plan features?
Dealify offer contains unique features pack with custom parameters, segments, and top users (features not included in the micro plan).
5. Can we get 10k sessions for LTD?
The LTD offer contains 5k sessions monthly with unlimited users and websites. However, we sold some 10k session packs for people who asked to exchange it for eight coupons. This offer is available to everyone.
6. What if I’d need more sessions in the future?
For everyone who will decide in the future to upgrade to monthly subscription plans, we will be offering lifetime discounts.
7. Will future features will be included?
Most of our future features will also be included in dealify plan.
8. Can I exchange more coupons for longer data retention?
This offer comes with a one-month retention option only.
We are aiming to provide you premium quality and features, so once again thank you for the great feedback!
Thanks, Kamil. I appreciate your responsiveness. (I too had suggested, two days ago, that you offer a reasonable way for users to get 10K sessions/month on a lifetime deal.) I have promptly bought 8 codes and applied the first 4 of them to redeem the 5K/month LTD.
I will contact your team via your Help Center for instructions on how to apply Dealify coupons #5–8, to get the 10K/month LTD. Evidently, your Plan & Billing page has been set up only to apply Dealify coupons #1–4 and I suppose that coupons #5–8 may need to be redeemed manually.
Yes, you are right. LTD 5k and LTD 10k were introduced after we start this offer because of the comments and needs of dealify community. If you wish to apply your coupons for 10k, just send it to me by via chat or email and I will set them up manually.
Can I apply for a lifetime deal? I will buy 2 deals.
Very detail useful infos. Thanks for your nice feedback. Love Livesession team.
Hi k.drazkiewicz,
Can you confirm with me and another users info: Data retention for Dealify LTD is 1 month ? 3 months ? 6 months or 12 months?
This is info important but i can’t find on FAQ on this page.
Hope see your reply soon. Thanks so much.
Data retention for all deals is one month.
Hi k.drazkiewicz,
I think Officiall Livesession team should directly answer the result of 5000 record to 10.000. Whether you agree or disagree, you should respond to the community and customers. Silence when you just click like on the member’s questioning part is not respecting customers when the time is just over 1 day to end the deals. I think the problem we posed is part of listening to customers and responding to customers is a high level customer service. Thanks. Hope see your reply.
Hi Henry,
Apology for a late reply. We are not going to change this offer. We already sold a lot of codes, so we can’t change it right now. However, some people bought 8x codes and I agreed to exchange it to 10k sessions monthly. So for those of you who wish to have 10k sessions limit, there is an option.
I understand why people want more. It’s easy to compare with other offers when you think “more is better”. However, it’s not about sessions limit. There are tools on the market which offer even unlimited sessions monthly for free. We are aiming to provide you premium software and I can ensure you 5k sessions with filters, segmentation, high-quality playback, session data extending is worth more than even 50k sessions. There are also a lot of features coming. You can sign up and test LiveSession before you decide!
That’s good.
I think if the team publishes the information you just returned, it will avoid being duplicated when many customers repeat the same question. All information from the livesession team is very valuable to customers to make buying decisions.
I will buy 4 stack on tomorrow for the value of livesession saas.
Thanks again.
Great to hear that.
I will write a comment with FAQ for everyone. Thanks for that idea 🙂
Same as Mihai said, I’m going to buy 4X Codes ($200) for 10K Lifetime. Let’s do this “sacrifice” for the Dealify Community.
You have us satisfied, you earn
will LiveSession record the Chat Session/Screen on a Website? example, i want to verify Names and Contact info on a Lead Gen Site, whereas My Vendor controls the Chat. I want to put their chat code on my site, but I need a way to Capture/ Verify my Leads.
Hi DD Simpson,
It depends on how you live chat script works. If it appends a chat to the main browser window, then it should work. If it renders chat in the iframe, it won’t (technical browser security limitation which disallows to access frame from other domain). We have integrations with live chats (Here’s an example with Intercom: https://livesession.io/help/intercom-integration/) You can signup and test it before buy 😉
Dear Tom and Kamil,
Let’s make this deal from “Maybe” to “This is an offer you can’t refuse!”. How can you do this?
Give us 10K Monthly Sessions LTD for 4 Coupons and we’ll not think further.
Reading below, there are many users requested 10K Sessions instead 5K.
Let’s grow TOGETHER!
Hi Mihai,
Unfortunately, We are not going to change this offer. Let’s sign up and test LiveSession before you can decide to buy!
10K sessions is now possible as option to purchase 🙂
Honestly, it is too expensive to stack for LTD and get 4x only compared to the
previous LTD like Capturly & CUX.
Hi Mohamed,
We are a different tool, aiming for different customers. We are not competing with sessions count, but with quality and functionality. If you are only comparing sessions count, you have a simple site and you don’t need advanced features like filters, segmentation or session custom properties, I think there are other tools on the market, which offers thousands of session monthly even for free. We aim to quality over quantity. Our customers right now, using LiveSession because of the value that it gives, not because of that we offer more sessions which their wouldn’t even watch 😉 Of course this is all about the needs. Is not an offer for everyone, but for a people who want to solve specific problems quicker and easier.
If you wish to have more sessions, we also have an offer for 20k sessions monthly in one year deal.
Interestingly, my year-long Lucky Orange subscription is up for renewal and I am about to renew it. (I have been satisfied with the product, and their subscription plans are probably the most affordable on the market.) As a few other commenters here have noted, 5K sessions a month can be used up easily, more so if bot visits also count towards the monthly sessions quota. (It helps that Lucky Orange not only has a way to detect and limit recordings by bots, but also counts page views rather than sessions.)
If LiveSession were to offer a reasonable way to allow up to 10K sessions (or even more) a month, without counting bots’ visits, then I’d readily consider stacking up 4 or even more deals.
That said, they have a business to run, too, and I’d understand their doing what they think is good for their business in the long run.
And I wouldn’t beat up on Dealify, either. It is a free society, after all – sellers offer as they see fit; buyers choose as they see fit; and there are limits to how well intermediaries can lubricate a deal.
Does LiveSession have a way to detect bots? Would LiveSession users have a way to avoid or considerably limit the number of bot-generated recordings?
If not, then bots’ crawling of my site’s static dozens of pages alone could use up a few thousand sessions a month!
I know that bot detection is possible, because Lucky Orange offers this (as described at https://changes.luckyorange.com):
Improved Bot Detection
Bot detection has been boosted to further limit the number of bot-generated recordings.
LiveSession has bots detection by default (we are detecting them using browser user-agent). You will not waste your session quota for empty recordings.
We have got a nice update: If you buy 4 deals, you will get lifetime access to the LiveSession deal!
Does the Benefits stack X4? which is 20.000 Sessions / Month, 4 Users and 4 Websites?
Same question with Alex, If i buy X4 stack, I get 4 website or 1 website?
For LTD you will get 5k sessions per month and UNLIMITED websites and users.
Thanks for your question @Alex and @Henry, as mentioned by LiveSession founder Kamil you will get access for unlimited websites and users and you can record 5000 sessions per month 🙂
This is not a considerable DEAL and I will explain WHY:
5000 Recorded Sessions a month is way too low (Which is LESS than 175 Sessions/day). Very very little data.
Not to say that more sophisticated tools like FULL STORY, INSPECTLET, HOTJAR offers a little less data (1000 Sessions but with a lot more details). They are more sophisticated tools.
Honestly, it should have at least 20.000 Sessions/Mo to get attention, being said we pay $200.
Not a deal for me.
Hi Alex,
Sorry to hear that. But of course, this deal is not for everyone.
LiveSession does not sample recording, so there is no limit to 175 per day. We have 25+ filters, SPA support, sessions custom context expanding (with custom data which can be used as filters), and lots of features coming in this year. HotJar is a different, all-in-one tool. LiveSession has a more advanced session replay and filtering options, so can be more compare to FullStory. Of course, FS is a great tool with more features right now, but it costs $300 per month. $200 for LTD I think is a great deal for people who need an advanced session replay tool with more features in nearly future.
If you need more sessions, you can consider buying 3 codes and redeem it for 15k sessions monthly one-year deal.
Basically I can record sessions, based on my own criteria so I don’t record the bloatware?
Eg. I want to record only on those who take the following action: Add to cart for example.
I am able to do that only?
And one more thing, do we get these features?
Custom parameters
Segment top users
Custom parameters, Segments, and Top Users are available for any deal. When it comes to a recording based on conditions, unfortunately, we don’t have this feature right now, but we have a plan to make it in Q3 and the simple part of it (recording only on chosen URLs) will be released in this month. Also, most of the features of our roadmap (https://livesession.io/roadmap) will be available in the future for dealify accounts.
If you wish to find only people who add something to cart, you can for eg. find people who clicked for this button and make a segment or even add your users’ cart content as a custom parameters to see what they had there.
Custom parameters are really powerful and our customers using them mostly for segmentation. This is also LiveSession main advantage over tools like HJ or Inspectlet. You don’t have to watch every session. You can use filters and segments to find only these which are important for you.
Livesession is powerfull app in market in my mind now. if livesession team can discuss and upgrade 5000 to 10.000 sessions for 4 stack plan lifetime. it made more user experience for all user want invest to livesession, 10.0000 sessions will enough for small business using in near future, With roadmap long term has a lots power feature will lauching, when they growth up need more sesssion, they change purchase more upgrade plan. Thanks so much. Hope see your reply.
Hi Kamil,
can you elaborate a bit more about how the session recording is more sophisticated then the one provided by hotjar? Even their free plan offers up to 300 quite high fidelity session recordings .
thanks,
Herbert
Hi Herbert,
Check this comment about how LiveSession is different than HotJar: https://www.dealify.com/livesession/#comment-2006
5k per website on the Ltd with unlimited websites?
Hi Luis,
This is a shared limit for all of the websites. If you reach sessions limit, new sessions won’t be recorded. Every 30 days you will get another 5k quota to record new sessions.
Hi there,
Can I turn on and off wich website I want to record?
Thanks
Sure you can. Go to Settings->Websites, chose which website you want to turn off, click “Settings” on right and then change “Recording enabled” to off. Here’s a screenshot, how to do this: https://prnt.sc/ng7cnj
That’s perfect then.
Will buy Ltd.
Just one last question please, other tools have heat maps, will this be able to create heat maps for specific pages?
Or is something to add in the future?
Thanks
We are planning to add Clickmaps (Q4) which are a more powerful way to show aggregate interactions. With Clickmaps, you can use any of our 25+ filters to segment your users based on their behaviors.
I bought 2 deals and I received 2 license codes. Where do I enter the second code?
Hi Rudolf,
Just paste it in the same way, how you paste the first one and It’ll apply.
What will happen after 12 Months? What pricing we will pay? I consider that, for $49 we should get a LTD because it has only 1 website (And the smallest plan does include 2 websites, on their website)
Agree.
Please reply on this.
Thanks Alex for your question, I have contacted LiveSession about this to provide you with more clarity about this. Will get back to you as soon as I have heard back from them 🙂
Thanks again!
– Tom
If it goes to what will happen after 12 months, it depends on you. If you wish to stay with us for a longer period of time, you will have to start your monthly or annual subscription.
Have a great day!
—
Kamil Drazkiewicz
CEO & Founder @ LiveSession
He answered my email. I was happy if it was a LTD.
Glad to hear that you have received a reply. I can fully understand that you prefer an LTD, if you purchase 4 deals you will get lifetime access to this deal!
Update: If you buy 4 deals, you will get lifetime access to the LiveSession deal! 🙂
Lifetime accesss for 1 website or 4 website, Tom? Please help me answer because I want to buy deal now.